Flight delays List of top business traveler stressors in the BCD survey

Only about half of business travelers believe their company provides wellness support while traveling, according to a BCD Travel survey of 875 travelers from mid-February to early March.

Of those who were unaware of available wellness supports, only about a quarter said their company did not offer them any wellness supports, the survey found. The remaining three-quarters said they simply didn’t know if he was available.

The top travel stressors for travelers surveyed are during the airport experience, with 64% identifying flight delays and cancellations as a stressor and 53% naming it close stressor matches. The remaining options were all asked by less than half of travelers, with the other top stressors being economy seats on long-haul flights (40%) and a bad hotel (39%). According to travelers surveyed, finding dining options at their destination, after-hours work obligations, getting their bearings, and finding transportation to their destination were the least likely causes of stress.

Thus, the most important political wishes in terms of well-being were a policy of direct flights (70%) and the authorization of airline seat selection (59%). The hotels’ convenient location, adherence to expedited security programs and long-haul business class policy also all surveyed more than 50% of travelers.

Covid-19 concerns still dominate travelers’ pre-travel worries, with 54% saying understanding virus-related regulations and preparing required documents are stressors. While 44% also identified having to rebook for changes and cancellations as a pre-trip stressor, the booking process itself is less of a stressor. Only 18% identified booking a flight as a stressor, as did 16% for booking accommodation.

The top post-travel stressors identified in the survey were catching up on work (51%) and writing expense reports (45%).

Of BCD’s survey group, 69% were based in North America, 17% in the Europe, Middle East and Africa region, 14% in the Asia/Pacific region and 1% in Latin America. About two-thirds of the respondents were men and 34% were women. About half of the respondents were Gen X, just over a third were baby boomers, and the rest were Gen Y.

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